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Joining a show

You join a production on Stage Company™ through an invitation from its production team. It comes one of three ways:

  • An email invitation, just for you. It works once, for 14 days. The production team and committee are always invited this way, and their invitation works only for the address it was sent to.
  • A link for one group: everyone who opens it joins as that group — Cast, for example.
  • A QR code: whoever scans it picks where they fit — cast, crew, orchestra, or parent or guardian.

What the invitation asks

  1. Who's joining? Choose Me, or On behalf of my child (who does not hold an account). A parent whose child signs in themselves chooses Me, then Parent or guardian as their group.
  2. About you (or About you and your child): your name and date of birth, or your child's. From a QR code, you also pick Your group. The date of birth tells the production team who is under 18. Other members see only an "Under 18" label, never the date.
  3. Where to send your sign-in link: your email. Tap Send my sign-in link, then open the link we send.
  4. Nearly there: your phone and who can see it, an emergency contact, and any medical needs or allergies (optional). Tick to accept the Terms of use and Privacy Policy, including the photo and video consent, and tap Join with the show's name.

At a school, you'll also be asked whether you're a student, a teacher or member of staff, or a parent, guardian or chaperone.

You can add your Working with Children Check when you join: its number and expiry date. It's optional unless your show requires it for your role — and even then you can join first and add it later on My profile.

Joining the cast? Your role is allocated by your production team — you'll find it on the Cast Map once it's done.

Under 13

Accounts start at 13. A parent or guardian holds a younger member's place on their own account, and it's the child's name on the calls. If someone under 13 starts joining on their own, the invitation asks for a parent or guardian's email, sends them the invitation, and keeps nothing they typed. Their parent or guardian there with them? Tap Add them to your own account: it opens on My child, and asks your own date of birth first. See Parents and children.

A link that doesn't work

"This invite link isn't usable" says why: it wasn't copied completely, it was revoked, it has already been used, or it has expired. Ask your production team for a fresh one, and the same if it says "This invitation needs to be sent again".

"…isn't taking new members" means the show is paused, its season has finished, or it's closed for now while the company sorts out its plan.

Already in the show?

Opening the invitation takes you straight in. If it was for your child, or you already have a child in the show, you'll land on My profile, where children are added. Otherwise, add one from My profile → Children on my account.

Already in the show on another email address, with the same name and date of birth? Sign in with that one. Accounts aren't merged.

The show password

A show password lets the company sign back in quickly. It can't be used to join: joining, and adding a child, need your own emailed sign-in.