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Signing in

Stage Company™ signs you in with a link we email you, so there's nothing to remember.

With your email

  1. On the sign-in page, type your email and tap Email me a sign-in link.
  2. Open the email "Sign in to Stage Company™" and tap Sign in to Stage Company™.
  3. The page that opens asks once more: tap Finish signing in.

The link works once and lasts 30 minutes. Open it on the phone or computer you want to use — whichever browser opens it is the one that's signed in. Asked for it from Company on an iPhone's Home Screen, or in a Mac's Dock? Then it signs that app in instead: see Getting your calls on your phone.

Nothing arrived? Check your spam or junk folder, then tap Send it again. We send at most three links every fifteen minutes, so if you've asked a few times, give it a quarter of an hour.

"That sign-in link has expired or was already used" means just that: type your email again for a fresh one.

You stay signed in while you keep using it. After 30 days away, and at least every six months, you'll be asked to sign in again.

With the show password

Some productions give the whole company one shared password. On the sign-in page, type your email, tap Have a show password? and type the Show password, then tap Sign in with the show password.

  • It opens that one show only.
  • Production team accounts can't use it. Type it and we email you a link instead, because your account can open the company's registers.
  • Notifications, Face ID, your Account page, joining a show and adding a child all need your own sign-in: the emailed link, or Face ID or a fingerprint.
  • Each time someone signs in with the show password, we email the account holder to say so.
  • Five wrong tries pauses it for twenty minutes. Nothing is wrong with your account.

With Face ID or a fingerprint

Once you're signed in, open My profile → Where you're signed in and tap Use Face ID or fingerprint on this device (on your next device, Add this device too). You may be asked to confirm it's you first. Next time, tap Sign in with Face ID or fingerprint on the sign-in page. Not there? Tap the line at the foot of the sign-in card: "Already use Face ID or fingerprint on this device? Sign in with it". Set it up on each phone or computer you use. To take one away, tap Remove beside it.

More than one email address

Each email address is its own account, with its own productions — a school's address and your own stay apart. To keep both on one device: Account → Accounts on this device → Add another account. Switch between them on Your productions. A device holds up to five accounts.

Changing your email

Account → The email I sign in with. Type the new address, tap Continue, confirm it's you, then open the link we send to the new address and tap Confirm this address. Every device is then signed out, and you sign in with the new address. Turn notifications on again on each device, and set up Face ID again where you use it.

Lost a phone, or left yourself signed in somewhere?

My profile → Where you're signed in → Sign out everywhere else.

Before you sign out

Signing out clears what this account kept on the device to work offline, including anything that hasn't saved yet. Wait for a signal, and for your changes to save, first.